Problem Statement

A HR compliance technology company based out of Houston, US (client of Sails) has several processes where accurate and timely data entry plays a key role in the success of the offering to the client. The client was looking for help from a vendor who can provide reliable, Quality conscious and cost-effective data entry personnel.

Our Solution

The Sails team was able to step in and work with the business owners closely in defining and documenting the process before starting with a small team of 2 people to do the data entry along with the team in the US. The client was impressed with the quality of the job that the team did that they started seeking support for other business processes and expanding the team to 20 overall in a short 18 months.

The Sails team has also played a key role in defining and tracking metrics to ensure quality is adhered to.

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Scenario

A HR compliance technology company based out of Houston, US (client of Sails) has several processes where accurate and timely data entry plays a key role in the success of the offering to the client. The client was looking for help from a vendor who can provide reliable, quality conscious and cost-effective data entry personnel.

Solution Provided

The Sails team was able to step in and work with the business owners closely in defining and documenting the process before starting with a small team of 2 people to do the data entry along with the team in US. The client was impressed with the quality of the job that the team did that they started seeking support for other business processes and expanding the team to 20 overall in a short 18 months.
The Sails team has also played a key role in defining and tracking metrics to ensure quality is adhered to.